Michael Donovan has spent over 30
years helping organizations use high performance team concepts to
create a strategic competitive advantage. Michael received his
doctorate degree in Organizational Behavior from Case Western
Reserve University. At Proctor and Gamble and Honeywell, he began
his career involved in pioneering implementation efforts of
Quality Circles and Self-Directed Work Teams.
Michael has published over 30 articles on high performance teams
and several training programs used in implementing high
performance, team-based operations. He has a reputation as a
hands-on practitioner, rather than an academic . he knows how to
make the theoretical concepts work on the shop floor.
For the past 20 years Michael has been a consultant with clients
such as: Xerox, Harley Davidson, GE, KLM Airlines, Lucent
Technologies, Ford Motor Company, Travelers Insurance, U.S. Army,
Norvartis, Merck, Texas Instruments, Boeing, Miller Brewing,
AlliedSignal and many others. Michael was also a charter member of
the Association of Quality and Participation (AQP), served on the
association's national Board of Directors, and won their
Presidents Award in 1990 for outstanding contributions to the
field of employee involvement.